The Challenge

A leading industrial cleaning solutions company, with more than 35 years of experience in the sector, was struggling with serious packaging failures. Their supplier’s 2.5-gallon bag-in-box bags were prone to leaking—not only during filling but also after arriving at customer locations. The leaks were traced back to bag glands getting damaged when fitments were removed from the locked position during filling, causing widespread product loss, contamination risks, and customer dissatisfaction

The Solution

CDF Corporation engineered a custom 2.5-gallon bag-in-box pillow liner specifically designed to fit the company’s existing boxes and meet filling volume requirements. To directly solve the root cause of leakage, CDF repositioned the fitments into the dust cap location, preventing gland damage during filling. The solution was equipped with the ITW TRU-SEAL® extended tap with pin, offering compact design, secure sealing, and high-flow dispensing capabilities.

Implementation was carefully managed by CDF’s engineering and sales teams to ensure compatibility with the customer’s filling infrastructure and to minimize operational disruption.

The Results

The transition delivered immediate and measurable impact:

• Zero reported leakers after implementation, completely eliminating the previous packaging failures.
• Seamless integration with existing filling equipment, avoiding downtime or costly process changes.
• Significant gains in operational efficiency and customer satisfaction.
• Stronger customer trust, driving repeat orders and opening new market opportunities

By addressing the core problem with innovative bag-in-box pillow liners, CDF helped this cleaning solutions leader restore reliability, protect its reputation, and expand its market presence.